Michael Baucus
I can't recommend Bridge City enough. Fode was very thorough in answering all my questions during the inspection and estimate process and came in with a very competitive bid. The installers arrived exactly on time, clearly communicated the work they did and how the new furnace works. They cleaned up everything and from beginning to end, replaced my high efficiency furnace in less than 3.5 hours. I will be using Bridge City for everything HVAC related from here on out.
Marian Jamieson
Don't hesitate to book with Bridge City HVAC. First they were my lowest bid out of five companies (by 3000 dollars). I had some questions about install details and I spoke with the owner. He answered everything in detail. I had no concerns after our conversation.
Then the install came around. They really went above and beyond. Ran into a few unexpected issues with power and they got it done efficiently, without any weird power play to charge me more. (Unfortunately I think we've all had that contractor before.)
Tim Rice
Bridge City HVAC replaced my AC this summer, and these guys were awesome. Not only did Fode provide me with what felt like the most honest and straightforward estimate, their estimate was about $3000 less than any of the other vendors that I called.
They worked quickly and professionally, explaining everything to me along the way and my new air conditioning works great.
David Watts
Michael and Justin did a great job!! They were professional and very knowledgeable! I initially spoken with Jessica, the Office Manager, regarding an annoying humming sound in one return vent (in our bedroom)…Michael and Justin checked the system pressures and settings first, then looked at the vent cover…a little tweek to the fins on the vent took care of it!!! We will be sleeping more comfortable now!! Thank you Bride City HVAC!!
sally ford
Bridge City were an excellent company to work with. We recently put a mini split unit in our upstairs. We were under a time crunch and they absolutely came through. They were timely, professional not to mention the lowest bid price.Excellent service and communication from their office as well as efficient, timely honest and very professional. We would highly recommend Bridge City
Desert Libby
I would like to highly recommend Bridge City HVAC . This company saved us during the heatwave that was going on over July 4th weekend. As the weather was effecting a lot of households, many of the HVAC repair companies did not have any available service person to come and check the broken AC in our apartment. Bridge City HVAC was very busy as well, but because their team was already working on some AC in my neighborhood, they agreed to come and check our AC. The technician Jacob S. and his partner showed up within an hour, and were able to fix AC in our apartment on the spot. In less than hour we were able to enjoy a cool air in our apartment. The Bridge City HVAC Team was quick and professional! Thank you!
Chris Cirillo
Our AC went out during a recent heatwave with a house full of guests. Of course this was on a weekend and all offices were closed. All I can say is that Bridge City was awesome. I got a quick call back and they had a technician at my door early the next morning. He diagnosed the problem and had the repair made within 15 min! Win Win for everyone! Thanks for the great service!
Jim Snyder
I has Bridge City install both central air conditioning and a mini-split on our second floor primary bedroom back in March 2024. They did a great job with the installation - less than 2 days! We have now fired up both systems over the past heat warm and they work great! I would highly recommend them as installers. They get the job done!
J&T
We recently had an air conditioning unit installed by Bridge City H&R in our First Addition, LO, home. From the initial phone call to request an estimate, to the final building inspector approval, this project was well executed by Fode and his team. The company offered a plan that exactly met our needs. They did not try to 'up sell', but instead provided an option that maximized the value of our existing equipment while matching a new Lennox AC to the capacity of our existing forced air furnace. We got what we needed, but no more. Communication was excellent, the equipment works beautifully, timelines were met, and the estimate was not exceeded. If someone needs HVAC work done, Bridge City needs to be at the top of the list. They are honest, hard working, and extremely competent. They keep their timelines and appointments. Above everything else, however, we felt that Bridge City understood our needs and provided a package that met those needs with first rate equipment and materials, and at the lowest price we found. They are a first-rate, value proposition, and they do what they say they will do. We highly recommend them.
John and Teri R.
Ena Miller
Bridge City is amazing. They have bailed us out of 2 heating emergencies where our furnace went out in the middle of cold snaps. They answered after hours and was able to come out the next day. Every other company would have been days or weeks to come help. Their techs are super knowledgeable and don’t try to upsell you and charge you extra for services. We’re super impressed with their service and appreciate their professionalism. Update: Furnace finally died (was 20+yrs old) and they not only came and assessed the situation and quoted us for a new furnace. They came and installed it all within a couple of days. Super happy with all the support and quick turnaround . Painless and efficient.
Muawya Al-Otoom
I hired 3 different companies to fix a leak in my AC, 2 of them refused to do any repairs, and kept pushing to do a replacement (not planning for replacement this year), but bridge city was able to quickly find the issue and repaired in a timely fashion. I highly recommend these guys!!
Frank Taylor
This was my first experience with Bridge City HVAC. They performed an annual tune up on my three year old Lenox AC unit. In making the appointment the office staff was friendly and efficient. The tech showed up on time, communicated what he would be doing and followed up at the end of the service with the status of our AC unit. I was very happy with their service and will be using them again.
John Hill
Good and thorough and reasonably priced.
Nice people with independent local business.
VERY knowledgeable HVAC people. Owner is an electrical engineer and HVAC instructor. His technician discovered that my compressor had a start up booster which made it appear the system was working when it was not. It had been installed by my previous HVAC people without my knowledge and I had been heating with the electric furnace and wondering why my electric bills were so high. I got a new system, the most efficient one available and an air cleaner that can even clear fire smoke from forest fires for less than $2000 more than I paid for just the heat pump 15 years ago. A very good deal! I don't think I got so good a deal for an inferior system the last time. I would give my highest recommendation to this company!
C T
It's a very friendly small family biz who did a fantastic job with my whole house HVAC replacement. Communication was great, team was professional, efficient, and knowledgeable, answered all my Qs. Price was good too. I highly recommend BrideCity HVAC and will certainly use them again, for all my future HVAC needs. Many thanks to their wonderful team!
Mike Thompson
Our 15yr old furnace quit working and Bridge City sent their technician Drew out to our house within an hour of calling. Drew was a wealth of knowledge about all the working components within our HVAC system. He was able to troubleshoot, diagnose the problem, and had the parts to replace a broken low pressure switch all within one hour. This was great, as it saved us money and got the heat going in our house again. We were long-time customers of Garoken Energy and were sad when they decided to retire (the new company they passed their business to was a Carrier provider ☹️). The experience we had with Drew from Bridge City will have us coming back especially since they specialize in Lennox HVAC, and are a small family-run company that really values their employees. Drew had nothing but great thing to say about the owners and their philanthropy efforts. Thanks again.
Will Go
We have used Bridge City HVAC both for installation and maintenance in several homes and highly recommend them to anyone who values both excellent expertise and a customer focused team. They are consistently professional, punctual and always exceed our expectations from start to finish. With both the installation process and subsequent maintenance visits the team has always been efficient and organized, minimizing household disruptions. Without reservation we would absolutely choose them again!
J Rae
Thanks to Bridge City for coming out to repair a broken heat vent under my Mother’s house. As with most older homes nothing is quite straight forward and my mother’s home was no exception. The weather was bad and crawling under the house was a dirty, frustrating task but Justin and Adam took it in stride and completed the job in a couple of hours. Kudos to them!
I have used Bridge City in the past (they replaced my furnace and installed central air a year ago) and will continue to use them in the future!
polydogz
My thermostat died and my neighbor recommended Bridge City HVAC. Phalen was out the very next morning. He installed a new thermostat and showed me how to program it. He was very nice and very helpful. I was extremely satisfied with the service and the value I received and I would highly recommend Bridge City HVAC to anyone. So glad to know I have someone to call for any HVAC maintenance I may need in the future.
Weston Hein
Really great experience, Bridge City was great when our furnace went out during this months cold snap. They were quick to come out and get the job done fitting us in the schedule. The install turned out great and would recommend them 100%!
Jessica and Fode were both a pleasure to work with, easy to reach and communication the whole time. No surprises, easy to work with and a quality product and install. 10/10
Michelle Bai
Already had 2 jobs done with them and they are really great! They are always the fastest company to show up and get things fixed or done, and very responsible for their work. Work quality is great! Also they explain things well and into detail, so you know exactly what's going on and what you are getting, even though you are not a HVAC expert, which is always a bonus! Will keep working with them for future projects!
Gregg P
Bridge city was the only HVAC company that answered the phone and responded to my call after the storm. It was time for a new furnace ( damaged by faulty generator during storm ). They gave me a fair price for a new one and had it installed in two days. Office and crew were helpful, kept me informed, and did nice work. I would recommend them.
Ron Farnsworth
You are incredible to work with! Thank you for going above and beyond getting our system swapped out and upgraded in late February, and your responsiveness when needed. We look forward to working with you for many years to come!
Update 2021/07 - Thank you for the annual service reminder you all are the best!
Update 2022/08 - Again thank you for the great service!
Update 2023/03 - Rinse and repeat, great service on the annual maintenance visit.
Update 2024/01 - Again great job on annual maintenance, everything is running like a charm!
Sara Full
I hired Bridge City HVAC to replace an aging furnace, repair/seal some ductwork, and add a split to my property. Their entire team is friendly, professional, informative and helpful. The quote and scheduling processes were clear and accurate, the work was completed promptly, the job site left spotless, and everything works exactly as hoped for. When we had an unexpected hiccup with some furnace settings, the team came out (during a snow storm!) to ensure everything was fixed and we had a functional furnace. Cannot recommend highly enough — one of the best contractor experiences I’ve had in any specialty. I would give them 6 stars if it was an option!
Edgar Vargas
Bridge City HVAC exceeded my expectations from start to finish. The team's professionalism, punctuality, and expertise were remarkable. The installation process was seamless, with efficient and organized technicians who minimized disruption.
What sets them apart is their commitment to customer satisfaction. They not only installed a top-notch AC system but also took the time to educate me on maximizing its efficiency. The quality of their workmanship is evident in the improved comfort of my home and reduced energy bills.
Bridge City HVAC's friendly and approachable team made the entire experience enjoyable. I wholeheartedly recommend their services to anyone in need of HVAC solutions. Their combination of expertise and customer-focused approach makes them a standout choice in the industry. I'm grateful for their outstanding service and would choose them again without hesitation.
Alec Nys
I recently set up a yearly contract with Bridge City HVAC that gives me two visits a year (spring and fall) to fine-tune my heating and cooling system. The appointment set-up was a quick and easy process and the visit was performed in the time frame given. The technician took the time to explain what he did and gave advice on filter maintenance. Fast and efficient.
Susan Ford
Bridge City installed a heat pump at my house in October. They replaced an elderly furnace that was never installed properly, rebuilt some faulty ducts, and connected the system to the generator as well. Fode was great about explaining the new technology to me. Dave did most of the installation; he was very kind and patient with questions. Someone was sick that week so Dave even worked Saturday to make sure I wasn't without heat all weekend. Jessica is gracious and organized. I am very happy with the new system.
Lucas Strelchun
When my furnace stopped working and needed diagnosis, Bridge City got to my house in less than 2 hours. Dustin was fast to find the problem, and was back the next day to replace the gas valve. They charge flat rates for a job, whether the job runs short, or ends up being more than expected. Bafode and his team were great!
Ron Johnson
The Bridge City Technician arrived a few minutes early, listened carefully to our description of issues and began work right away.
Issues were resolved and tested quickly. Then the regular furnace service was worked on - many items reviewed and/or cleaned. System is working great now.
Bridge City provided competent, professional service and would recommend to anyone.
kristina howe
I have had Fode come out to service my old gas furnace and a/c and was very happy with him. I got home late last night and noticed my furnace wasn’t kicking on. I called Bridge City this morning, and they were able to have their tech Dustin come out (within about an hour of calling). I luckily only needed a part replaced. Dustin was quick, efficient, and explained things. Would definitely recommend them.
Sharon Gan
No qualms in recommending Bridge City HVAC. Super responsive, honest, punctual and professional. Scheduling is quick and easy with Jessica at the office. I called them to schedule an inspection of my AC and furnace. Fode took the time to explain and educate me on my furnace, showing me what I could do to get optimal heat. I had to get a few parts replaced and he showed me why. Jessica sent the quote in a timely manner. There was never any pressure from them. Fode's staff installed a smart thermostat that I had purchased from PGE as they were already here working on my furnace. I am very glad that I chose them and they have me as their customer for life!
Christopher Schwarck
Bridge City HVAC is by far the best company I’ve ever used for any heating or cooling issues I’ve had in the past. Bafode took his time to explain everything thoroughly to the point where I thought I was getting a private lesson in electrical engineering. I was actually able to replace the control board afterwards myself and get everything to work. Thanks again for your amazing service.
Matt Logan
Needed a gas line run to a new range stove and another vendor completely ghosted us. I called Bridge City abs explained our situation (new house, 8 month pregnant wife, non-working stove…) and they were out within 24 hours to assess. Fode was incredibly kind, welcoming, and took on the task with open arms. Had his crew out the next day to run our gas line for us and had it done ahead of schedule. Cannot say enough good things!
UPDATE: had them back out to do a complex install; upgraded the fan outside and had them move it to the other side of the house. Additionally upgraded the electric furnace to gas, which required another gas line run and some crafty work on running tubes. They were very honest about my options and cost of equipment, and even took my old fan as it still worked to use for someone who may need it. Crew was great to see again, they are so kind and friendly. Still cannot recommend them enough!
Nicole Camany
Our A/C went out 3 days into consecutive 100-degree temps outside, so we had to wait a bit for them to be able to get out here, being so busy already. But when they arrived they were professional and efficient and got everything working again without having to replace our whole unit. They explained everything they did so we knew the work that was done. They also texted updates so i knew when they would arrive. I definitely recommend Bridge City HVAC.
Kristy Schnabel
I highly recommend Bridge City HVAC because they were honest, knowledgeable, respectful, patient, and responsive. Here’s our story. In July, the heat waves were upon us, so we turned on the A/C (8 years old), and the thermostat didn’t turn the A/C on. We figured it would cost a $200 or so to replace the thermostat. We called another HVAC company, and they quoted us a high price to *repair” our 26-year-old HVAC. (The A/C was a later add-on.) We were shocked. We then called the company that did the A/C install even though my husband and I both had bad feelings about the installation crew (crude, disrespectful, and lacking attention to detail). This 2nd bid was less than the first, but we couldn’t get over our bad experience with the install. So then we turned to Bridge City HVAC. Fode is a joy to work with. He’s experienced and a problem-solver. His bid to replace our HVAC was $2K less than the bid to repair our system from the other guys. A team came to do the install. They treated our home like their own. I was particularly wary of them not damaging the new flooring I had in the utility room, and they took pains to protect our surfaces. Ours was a tricky install, and I think it took longer than they hoped. Yet, they were so patient with us, and we had lots of questions after the install. Throughout the process, when we had a question, the team was responsive. While the other guys seemed to be focused on their maintenance agreements to ensure their cash flow, Bridge City focuses on making sure that the customer gets the help they need and that they are satisfied with the outcome. Come for the local, small business, stay for the excellent service.
Tobin Cox
After a bad experience with another company, we needed to find someone to fix our A/C. This team was great, they arrived when they said they would, and were professional. They explained what they were doing in terms we could understand, without talking down to us. They made sure to keep us informed of what was going on. They were able to point out the issues the other company failed to find. As much as nobody wants to have to repair their A/C, Bridge City made the experience as good as it could be.
Chris Zenner
Absolute life savers!!! The entire operation of Bridge City HVAC is second to none. I was so impressed with their level of communication and how much they genuinely care about their customer. They shot me straight and prepared me for all the possible outcomes. They worked magic for me that day and taught me how to properly care for my A/C to extend its life. Just a genuine and authentic group and beyond impressed. I’m a raving fan and tell my story to everyone and anyone. 6 out 5 stars…11 out of 10 whatever the rating scale they are off the charts. THANK YOU Bridge City you have a customer for life!
Rita S
I found Bridge City online with some good reviews so I decided to contact them for an estimate. They were one of 5 other quotes I received and overall what they sent me gave exactly what I was after for much less than some of the larger operations. The owner, Fode, was very communicative throughout the whole process. It did take a bit of time for delivery of the system but many of the other companies advised it would take a few weeks for delivery so I don’t think this was out of the ordinary. I would highly recommend their services and will be using them for all of my servicing needs.
Jung Lee
Bridge City was recommended by a friend and I am very happy we chose Bridge City to replace our old AC system and furnace. The quote process was informative yet without any pressure. The crew that came out for the install was prompt, courteous, and when they cleaned up after the install, they swept my whole garage!! Fode and his crew were great to work with and I am very satisfied with our new system which has a much quieter compressor outside than our old AC system. I highly recommend Bridge City.
Chi Tran
We had a new AC, furnace, condenser, and damper installed by Fode and his team. They were professional, knowledgeable, responsive and honest. They didn't push or try to upsell. Their price was much more reasonable than other competitors for quality brand names. They do great work in a timely manner and I highly recommend Bridge City!
Jennifer Abele
Our AC wouldn’t turn on and a heat wave was coming. With a big dog at home we were in a panic. Bridge City got us on the emergency list and we’re able to come out the same day. All other companies had a week wait for an appointment. They came out, diagnosed our issue and fixed it the same day because they keep common parts in their tech trucks. The techs were great, explaining everything they were doing so we know what to look for if this ever happens again. Awesome service!
Stefan
Bridge city hvac showed integrity by reaching out to schedule the service I had paid for in advance last year. They respectfully communicated about the technician’s arrival time-something I appreciated. Furthermore, the technician was respectful, seemed thorough, and answered all questions when he arrived. I’d wholeheartedly recommend bridge city hvac, as I will be using them again.
zoesfriend222
Recently had Carlos out to repair my AC that had stopped working. He was timely, kind and explained why I was having the problems. He repaired the unit and my summer life was saved! Every person I spoke to was courteous and sympathetic and they squeezed me in last minute.
I will always use this company in the future!
Courtney Kennedy
Bridge City is amazing! We use their services for multiple business locations and our residence. Fode and his team are incredibly professional, knowledgeable, and honest. They do great work in a timely manner and are always available when we need them. We 100% trust them with all our HVAC needs.
TJ Daniel
Ice storm resulted in our furnace going out. After calling over a dozen different companies they were the few that called me back and squeezed us in on very short notice. Fode was professional, fast, knowledgeable, and efficient. We’ll be using them again for any repair and maintenance. Thank you!
Becky Aych
We hired Bridge City based on a friend’s recommendation and we’re not disappointed at all. They did an awesome job of installing our central a/c this summer. We had them back out this week for furnace maintenance and check up since this is a new to us house and we’re running the heater due to the temperatures. They got us in quickly and were super professional and communicative.
Irvin Nguyen
Bridge city is AWESOME. The furnace in my house broke during cold season with no heat going to the house, I was in a rush to get someone to fix my furnace because I have two little kids who were getting cold. Bridge city went above and beyond by fitting my issue into their busy schedule to help make sure my family had heat ASAP. They came out the day of, found the issue and fixed it the next day. I cant thank them enough since most other places I called was giving me a 1 week out appointment and even though they were just as busy they made it happen for us
Lisa Bowes
Bridge City was able to schedule a technician one day after I called which
was in the middle of a very hot summer heatwave. Other companies were at least a week out. Fode, the technician, was extremely knowledgeable and troubleshooted the AC problem immediately. Fode was kind and respectful and thoroughly explained the problem that was causing the AC to turn off and on. I will recommend Bridge City to all my friends and clients!!
Crystal Clear
I'm here with an update to my original review. Our AC went out and we needed a new one. We had a heck of a time until we remembered Bridge City. Fodi came out and gave us a quote, and then went to work getting us a new AC unit. They re very hard to come by right now, and the wait was even worse. But Fodi is someone who CARES. It's rare in this world, but he is the good in it. He worked evenings and weekends to get our new AC installed before the heat wave. Who does that? Bridge City! Fodi cares about his community, he had a kind and generous heart and he is someone who is actually making a difference just by being himself. I cannot possibly recommend them enough. They are hands down the best company I have ever worked with and I am grateful to them for my cool air and the privilege of calling them my neighbor!
Our heater stopped working for unknown reasons. We called and they came out the same day. Every other company told us it would be weeks before they could come.. The guy was really nice, really polite, he didn't judge me for being in my pajamas which is always a plus. He fixed it in under 30 minutes and the price was fair. I would 100% use them again. Great service, great tech, overall 5 stars.
Dawn Whitney
There are not enough good adjectives to describe this AMAZING company! I was in a critical SOS situation after another HVAC company that I had booked 5 days earlier (Central Air Heating & Cooling) cancelled on me the day of to tell me that "there had been a mix up with my appt and they couldn't get me in for 3 more weeks"!!!!!! I was so frustrated and began quickly searching for help. I looked for a local company, hopped on Yelp and saw the 5 star reviews about Bridge City. I called after hours and left a message. First thing in the morning, Jessica called me with love and compassion in her voice after hearing my message of panic. We had just moved into a home where the entire 3 HVAC systems were not working at it has been over 100 degrees for the past 2 days. Jessica said, "we will move some things around and get out there within the hour". I COULDN'T BELIEVE IT! Our technician, Fode (a veteran in the HVAC business), showed up and immediately determined that our entire systems needed to be shut down urgently. There was water pooling in on of the water catch bins in the attic around the system and he told me if I had waited even 2 more hours, I would have had water in the duct system and walls. He showed me the video and there was 12 inches of water in the bin!!! Having just bought this home, it was determined that the inspector DID NOT really inspect the system or he had not been cleaned in quite some time and it was resulting in a major unit breakdown. The Bridge City team came back that evening after their other appointments to spend time cleaning and repairing our system. Then to find out that this is a family business, I was even more impressed. These people are some of the best people I have ever met. If you need any HVAC work done, I cannot urge you enough to reach out to Bridge City. They are my "go to" now forever and I even hugged the technicians when they left because without their quick response, we would have been in a very serious water damage situation. Thank you Jessica, Carlos & Fode!!! You are the BEST!!
Robin Watts
They were miles above the last business we hired for maintenance and inspection of our outdoor air conditioner. It is very hard to find contractors that promise you the moon and actually leave the moon with you when they leave. They are on our top list for being professional, thorough, and very pleasant from start to finish. Thank you!
Harry Alterman
Bridge City HVAC answered my emergency request within 30 minutes... At 1:30 AM. They showed up when they said they would, they resolved the issue professionally, and they left a fantastic impression. If you're reading this, you are probably sitting in a house that's too hot or too cold and trying to find a company to trust. Close your other tabs and give Bridge City a call.
Melissa Harder
This company is amazing. This weekend is supposed to be hot one, and of course my AC unit decides to stop working mid-week! Frantically calling anyone and everyone, not only does Jessica return my call promptly, but somehow manages to squeeze me in their schedule last-minute. When Fode arrived, I immediately felt like I was in good hands, and he didn’t make me feel terrible for not maintaining my AC unit as much as I should have. He found the issue, replaced the part immediately, explained everything clearly so I could understand, and had a friendly smile and demeanor the entire time. He answered all my questions and didn’t seem like he had a million other jobs to get to (even though he did), and I could have chatted with him for hours!
I didn’t do any research prior to calling. But now I see Bridge City HVAC is a small family-owned business who even donates part of their profits to other parts of the world, and it makes me happy I’m supporting their business. You guys are the best, and now I know who to call for my HVAC needs again! Thank you!
Brian Murphy
Fode, Jessica and their crew did an excellent job installing a new a/c system into our home. They were priced right, stayed on the agreed schedule date, showed up on time, and completed the work in a professional manner. It's worth pointing out their customer service is excellent which has become rare these days. Fode is also an instructor , teaching HVAC at a local college. I highly recommend this local company .
Matt Magee
We did not actually end up going with Bridge City HVAC due to product and timing, so this review is only for the quoting process. That said, we are keeping them high on our list for future needs.
We were seeking to install new central AC (welcome to the new Portland climate) and did need to schedule our visit further in advance than some other companies, just due to demand and capacity right now. But the Lead Technician (and owner!) Fode Sannoh showed up right on time for our appointment. He was very friendly and courteous, asked good questions but did not waste our time, and was super helpful and informative around potential issues both with our equipment and with permit/siting/etc.
He was extremely knowledgeable while also pointing out other questions to which he would find the answers, which I really appreciate. He was also transparent about the supply chain and how quickly it might be helpful to act without feeling sales/pushy. It is not normal for me to recommend a business that I haven't really used, but we were very impressed with the estimate process so here I am. Thanks Bridge City and we hope to work with you in the future!
Heather Cullen
My gas furnace went out and it was freezing cold. I feared I would have to buy a new one but the excellent professional from Bridge City was able to do a simple fix and save me lots of money on a new one. They are on time (he was actually early), highly skilled, and the customer service is simply excellent. They are very honest and kind and friendly. I cannot recommend them highly enough.
Joe Niccum
I'm a residential general contractor in the Portland area and I've used Bridge City HVAC on several of my projects -- as well as a new heater for my own house -- and I've found them always to be very friendly, detail oriented and with a high degree of professionalism and value for the money. Just recently Fode visited one of my jobs several times to work out all the problems and effectively plan a new heating/AC system in advance in a house that was not going to be an easy install. The planning paid off and the new system went in without a hitch thanks to his commitment to thoughtful quality. Jessica is regularly available to field general questions and help with scheduling. I'd recommend Bridge City to anyone looking for a positive experience with a very qualified HVAC company!
Lisa Luna
Fode & Carlos showed up promptly, were very professional, courteous, and instructive. I learned more about my AC and furnace than ever, and now know how to better maintain the system, avoiding the need for future repairs. They left their work area even cleaner than they found it, and offered to dispose of my old parts for me. Also very personal and warm demeanors. I look forward to using Bridge City again. I love a family-owned business & hope they thrive. You will be happy you used them.
DeAnna Pickett
Arrived on time. Carlos and Fode were professional and friendly. They explained what they were going to do and at the end talked through the unique things about my heating system. Went above and beyond to answer my questions and give me a clear diagnostic picture of what was going on. I highly recommend them!!
Eggroll Porter
Bridge City HVAC were incredible! We bought a new house and a gas leak was discovered. They were fast to diagnose the problem and explained to us what our best options were for repair. We really appreciated their professionalism and the urgency they put into resolving our issue. We will 100% be using Bridge City HVAC for our heating and cooling needs in the future. Thanks again!
Ticia Symonds - Legal Locator Service
On time, great service, very friendly and knowledgeable about the HVAC system. I needed to have the system serviced before winter. Also very affordable. I know this is a local family owned busienss. Do not hesitate to call them for your HVAC needs! Shop local, they get the job done.
Cobi Lewis
This company is by far the best I've worked with. They are so knowledgeable, and every visit will leave you with a clear understanding and confidence that you're job will be done right. They are problem solvers and accommodating, and will leave the customer feeling like they had a positive experience.
Dianne Mills
Bridge City came highly recommended by our friends who had a great experience. Now we know first hand why! They were easy to schedule with, had excellent pricing, and exceeded our expectations for installing our order. They even came to our rescue when our AC went out during a heat wave last minute on a Friday afternoon. And to top it off—the crew who installed were really kind and professional. I highly recommend them!
Rhonda Broadfoot
We had an emergency with one of our foster kittens. We thought he had jumped down a vent. Bridge City was the only HVAC that would come out and help us. The tech was so helpful, however, we eventually found the kitten behind a cabinet. The Bridge City office staff even called the next day to see how we were doing. They were just great.
Neal Bauer
I know this is going to sound like a "bought and paid for" review but Bridge City really did save the day for us.
We missed the heatwave here in PDX last week but our house didn't. While we were away, our AC/furnace blower was running 24/7. All that activity caused our furnace's capacitor (basically an overload protecting battery) to fail. Once that capacitor went out, the fan stopped blowing air making our AC non-existent.
When we returned, it was late at night (and we'd set our away temp to 80º) so we didn't realize our AC wasn't cooling our house right away. The next morning, we opened the doors and windows to get the week-old air out. However, by the evening, with people and dogs moving about, our house heated up to a balmy 82º.
The following day, I called Bridge City HVAC due to the positive reviews I'd seen on Nextdoor. I talked to a super friendly rep, Jessica, who scheduled me for an HVAC tune-up. Because of the heatwave, they were booked solid through the week but she still got me scheduled sooner than expected. That night, it crept up past 80º once again so I opened all windows in the house and slept downstairs to try and stay cool.
This morning at 8am, the temperature in the house dropped below 65º which caused the furnace to kick on. The furnace heated up but the blower didn't send any of the heat into the house. Instead, the furnace heated up to the point where it burned all of the dust, spiderwebs, and accumulated sawdust inside which sent smoke into all the vents, into the smoke detectors, and triggering a visit from Lake Oswego's finest.
I called Jessica back and said that my HVAC tuneup became a bit more complex overnight. After telling her the story, she immediately went to work finding someone in our area who could take a look at what was going on with our blower. Less than two hours later, we had a Lennox rep looking at our furnace and giving us an education on why we should schedule regular maintenance on our HVAC system (point taken).
Next week Bridge City will be coming out to perform their tune-up on both our heating and AC. I'll likely be writing another review after that but I couldn't believe how quickly Jessica made our problem HER problem.
Seriously, we couldn't be happier to have Bridge City as our local HVAC specialist and will heartily recommend them to anyone needing emergency repairs.
David Krichevsky
My AC went out during the 115 degree heat wave, I called 30 plus repair shops many were not taking new clients or appointments were 3 plus weeks out. Bridge City however was working around the clock and was able to come to my rescue in two days. Fode showed up and in two minutes knew what was wrong and was able to fix the problem on my 25 year old system.
The price was very reasonable. Great service and price.
I will have them replace my whole system when things slow down.
Robert Boehm
I had a leak that many others had failed to fix. These folks found and fixed it and were genuinely concerned about doing the job right even when the amount of work they had to do grew beyond what the original quote likely estimated.
Less than a year later our furnace failed during a January cold snap. The Bridge City team immediately responded with options and installed a new Furnace and AC system for us in less than a week. I especially like that the owner always seems genuinely enthusiastic about his work and doing the job right.
Lisa Cohns
The owner Fode performed much overdue maintenance work on my furnace. I had an error message showing on my thermostat, (which subsequently did require another visit to replace the relay switch). His assistant checked out my air conditioner while Fode worked on the furnace. Fode is also a journeyman electrician and does some teaching at PCC. Talk about qualified! Also, it turns out there is an air filter inside the furnace we never knew about, so hence never replaced in 6 yrs (yes, very gross) and it was a different size than what we had on hand, so Fode quickly drove to his warehouse and brought me 3. He's local for me, so just one more reason to have Bridge City as our go-to HVAC company. It feels good have trust in the work and integrity of a business. Recommend these guys for sure.
Debbie C
I was so impressed with Fode's professional and thorough service. He sorted out an intermittent problem with the furnace and then explained the work and checks he did to make sure everything was working properly. I appreciated the time he took to review the work with me. It's good to know an honest, reliable professional.
Jane Hobart
I would definitely recommend this family-owned business. Their customer service was excellent from start to finish. Even though Fode had already seen several clients that day, he was friendly, patient, detail-oriented, and seemed genuinely passionate about his work. I appreciated that he chatted with me and helped me to "get to know" my furnace a little better. He and his assistant also wore masks and booties and were very conscientious about cleanup. I plan to continue to call on them for all my HVAC needs.
cactuslily
So grateful to have found this family run company. They went out of their way to help me ASAP when my A/C went out. Honest, hard working and never pressured. They worked for 2 days straight and identified and fixed many issues that were previously never addressed. They also do electrical work which I intend on hiring them for. They wore masks and booties the entire time they worked. Top notch professional service. Highly recommend!
Aubrey Windle
Bridge City took on a difficult repair that I had to fire another contractor from. The other contractor seemed to "milk" the project, making multiple trips just to diagnose the problem, with eye-watering bills each time. I fired them, and called a few other contractors to get help and some of them refused to help or never called back. Bridge City gave me a ballpark estimate up front, and stuck to it very closely. They put together a clear plan beforehand and explained it very clearly. They worked the manufacturer who are notoriously difficult to work with, to get a new condenser coil for the rare low-profile unit I have. They absorbed the cost of the coil, trusting that they will be reimbursed under warranty. Then they tested everything thoroughly and clearly explained it every step of the way. Thanks to Fode and Kenny for doing an excellent job, and taking a burden off my mind.
Tom Fountain
Great service and prompt service. My heat went out in Winter and they were very prompt and willing to work with my finances to get it fixed.
My AC went out this Summer and again fixed with great product and service. You can't go wrong with this company. Book early because they are busy as they are professional and know what they are doing.
Chele Adam
What a wonderful small local business. I highly recommend getting a bid from them. The knowledge and professionalism is astounding, yet there is such a personal touch as well. We received three other bids and no one could touch their quote. Not because they are “cheap” but because they are realistic. Give them a chance. We were referred by a friend that said the same things. All were true.
Josh King
Great experience from beginning to end. I would highly recommend Bridge City Heating & Refrigeration to anyone that is looking.
> All plans were very clearly laid out and discussed, starting with the initial visit for the estimate all the way to the end of the installation.
> All choices of equipment, placement, etc, were clearly described including why those choices were made.
> Any modifications from the original plan were discussed and agreed upon.
> The crew was very respectful of our home and belongings, laying drop cloths in every work area as well as cleaning up thoroughly.
Ms Gardiner
A coworker of mine recommended Bridge City when I told them my husband and I were looking to have AC installed in our new home, and I am so glad I listened! Fode came out to and give us a quote the very next day and it was by far the fairest price we received. Not only that but he also took time to explain to us what would be involved in their installation and made things so easy by arranging for an electrician to come and add do the final parts of the installation. The entire process was smooth, low stress, and fast! Fode and his team were kind, professional, and did great work! Right now our house is nice and cool and I couldn't be happier!
If you're looking to add AC to combat the hot summer weather that is coming our way look no further than Bridge City! You'll be happy you did!
John Asentista
Bride City Heating and Refrigeration is a wonderful organization that performs exceptional HVAC services. The owners, Fode and Jessica, and their team of professionals are highly experienced, knowledgeable, and honest. Fode even went the extra distance and followed up on the system since maintenance was done, making sure the furnace ran proficiently. I appreciate all the services and recommendations they provided and look forward to working with them for future maintenance and/or installation hvac needs. Highly recommended!!
dash 2.0
Bridge City Heating and Refrigeration provides full package when it comes to customer service and experience. I bought an A/C unit from Bridge City Heating and Refrigeration and installation was also included. The quality and value received is unparalleled. However, the experience I got when it came to responsiveness and punctuality through out my entire dealings with Bridge City Heating and Refrigeration is really what stands out. They are very professional and knowledgeable. I received the best service and advice. This is a 5-star establishment that I have already recommended to friends and neighbors. No reservations, what so ever!
Kristi Evans
We cannot say enough good things about Bridge City Heating and Refrigeration LLC. They were on time, courteous, hard working, and VERY helpful in helping us understand our new system. Fode and his team worked tirelessly and were able to install a new heating and cooling system in our home in just two days. They are excellent in their quality and the pricing is fair and beats most completion! We will definitely be calling them again if we ever need their help!
Jen Seret
On a cold November day, our heating system went out. We moved into our home a few years ago and kept the 1992 unit clean and replaced filters regularly. I called the company that installed the system and has been mailing me come ons since we bought the house. They weren’t very interested in helping us out. They said they could come over in a couple of days. The narrowest time frame of arrival was between 12p and 5p. I don’t know about you, but I can’t afford to block out 5 hours for a less than one hour assessment. Then I called Bridge City Heating and Refrigeration in Lake Oswego. The office manager, Jessica, said they were pretty busy but would see what could be done. She called back very quickly and said someone would be out in a couple of hours. She called again to let me know precisely when to expect the technician, Freddy. Freddy assessed the situation, answered my questions and said he would get back to me soon. True to their word, they got back to me quickly and with a couple of options. Unfortunately, the parts from the manufacturer were so expensive that it did not make sense to repair the 25 year old system. Instead they gave me a bid for a replacement system and threw in an internet discount in addition. The new units are all expensive but Bridge City’s price was quite fair, even more so when they kept it the same no matter what they encountered. It gets even better, they got the parts the same day (Friday) and started work on Saturday and continued on Sunday! No service company I know of in recent memory would work through the weekend. Fode, the Lead Technician of this community conscious company, and his assistant, Kenny, were on site the entire time. Fode’s knowledge, expertise and good humor was much appreciated. He surmounted several unforeseeable installation obstacles and, despite having to use more time and materials than expected, kept to the originally quoted price. The result, a solid system, great installation, incredible work ethic and a reasonable price. Clearly, I highly recommend Bridge City Heating and Refrigeration to anyone in the Portland area.
Julie Sheppard
Bridge city came to my home quickly, diagnosed the problem, and repaired my furnace. It quit working right in the middle of the previous cold snap.
They were professional, personable and did not try to up sell me, or try to convince me to do more than I needed.
I highly recommend them.
Five big shiny gold stars.
Oliver Smith
Bridge City was an awesome company to work with on our furnace replacement! They are very responsive were available immediately by phone/email. They provided an estimate within a couple days and then met with me to discuss their recommendations and options.
They performed the work quickly (within two weeks) after we approved the estimate and our new heater and air conditioner work very well. Fode and his crew are friendly and explained the work in way that I could understand.
I feel that we paid a fair price for this work. For these reasons, I certainly recommend Bridge City to others needing heating and air conditioning work.
Mark Allen
Bridge City has recently done two jobs for us a new heating and air conditioning system and a new water heater. Both jobs were done in a timely professional manner using the best equipment. We couldn’t be happier with the job that was done. Fode and his staff were pleasant throughout the process from the decision regarding the system we would purchase through the installation process. He gave detailed explanations regarding the functions of our system and made sure everything worked as it should. We give Bridge City the highest recommendation
Corona Freitag
We replaced our heating system with Bridge City Heating and Refrigeration, and they built in the option to add air conditioning at a later date. A couple months ago we did some home remodeling which required us to move and replace our water heater. We of course wanted Bridge City back to do that job and we also had them add air conditioning. They have been great every time we’ve worked with them – friendly, knowledgeable, good at staying in communication, and actually enthusiastic about HVAC :) We highly recommend them!
Brian Moffett
We needed to replace our furnace and add AC. We reached out to Bridge City, who explained the options and prices, which were very competitive. We decided to go with a heat pump and AC and Bridge City quickly installed the new system. The staff is very knowledgeable, detail oriented and did a great job communicating throughout the process. We love our new system and can't say enough good things about Bridge City Heating and Refrigeration.
Linda Wylie
I can’t say enough good things about my experience with this company. They know their stuff! I recently had my furnace get red tagged by a company and am knowledgable enough to know that this seemed fishy. They then tried to upsell me to a very expensive furnace that is more than what i need. I called Bridge City HVAC. They were very prompt in their reply. They explained everything clearly do i could understand, and fid not try to upsell me. They discovered that my furnace has been installed in such a way to result in it running and shortening its life. They replaced the furnace, corrected the existing piping, and the price was more than fair. The guys who came to do the install introduced themselves, worked efficiently, and did a walk through with me, explaining everything in detail. I highly recommend this company!
Mina
Very Impressed by services of this company at the closing times to Thanksgiving. Just two days to holiday, our Lennox Thermostat stopped working and with the cold weather outside our home got cold too. After trying couple of businesses I knew and getting negative response for no availability, contacted Bridge City HVAC and was scheduled right away for diagnosis by technician Jacob and scheduled next day for replacing the old one with new. Just the day before Thanksgiving on time Jacob and Michael came and finished the job smoothly. Thank you Jacob and Michael for your service. People, I highly recommend Bridğe City HVAC, Lake Oswego.
Zach Eyster
Highly recommend this company to anyone that needs HVAC work done. Extremely professional and knowledgeable technicians. Front office was responsive and helpful under our emergency circumstances.
The team as a whole did an entire diagnosis/quote/install turnaround in three business days over the Thanksgiving week. They gave me five different options, didn't press me to spend more than I needed and got to work as soon as we had our mind made up.
Incredibly smooth process. Finished work looks super clean and works amazing. Very happy customer.
Sarah Cline
Bridge City HVAC came to fix my heater — it wasn’t a simple job but they came back over and over until it worked properly. They were very fast and responsive.
Now we are warm and cozy again — I really appreciate the owner Jessica’s kindness and willingness to make sure things get resolved.
Anusha Das
I was aware of Bridge City HVAC via a personal connection, so after I bought a house with no AC they were definitely my first choice. I did collect estimates from two other companies including Bridge City. Fode's approach to the estimate appointment was highly professional and he treated me as an adult providing options, rather than being pushy and sales-pitchy. He provided clarity in his recommendations that was the best for my needs.
When the county recommended venting fix, Bridge City responded immediately and got the changes in. I would highly recommended Bridge City for all HVAC needs. Their customer service is exceptional.
Ken Kebisek
I highly recommend Bridge City. Their entire team is friendly and professional. Fode explained all my options, thoughtfully answered my questions, and provided me a clear and detailed estimate to replace my furnace/AC with a furnace/heat pump. The installation went very smoothly. Michael and Justin did a wonderful job — thorough and efficient while keeping me informed along the way. I am very happy with my new system.
Marvin D'Martian
I'm an electrician and work in HVAC, but our 36yr old furnace finally had problem I couldn't fix. Of course it happened during the coldest weather of the year. I called Fode and he and crew came out with a replacement furnace quickly, and we had heat by the end of the day. It did take a second day to finish the installation, but we had heat. And even with the emergency service, the cost was very reasonable. The installation was done just the way I would have done it myself. Thank you Fode.
David Panzer
When our 35 year old central AC unit finally died, we called Bridge City HVAC for replacement. We decided to replace our still functioning, but 20 year old heater as well. We called Fode and his team to asses our needs, and he gave us several options. He even investigated getting our old AC up and running again. Ultimately, replacement seemed the best option for our home. The office staff was professional, polite, and efficient. Fode came out prior to installation to carefully measure for the new equipment, and the installation went smoothly. The installation team was polite, professional, and respectful of our home and yard. The AC, heater, and thermostat were installed and we are very satisfied with the results. The outside AC unit is extremely quiet (our neighbors could hear the old one) and we finally have an HVAC system with an adequate filter. The thermostat is easy to use. We would definitely recommend Bridge City HVAC for your home.
William Heston
Bridge City HVAC provided fabulous customer service when they replaced my residential furnace.
Bridge City HVAC provided prompt proposal and installation, with the furnace being replaced within 10 days of my first call. Two of those days were used by my comparing other vendor's proposals.
Bridge City HVAC also facilitated my receiving $1,600 in Energy Trust of Oregon incentives for the high efficiency (97% AFUE rated) furnace they installed.
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